Got questions about our treks, preparation, or logistics? Here are answers to the most common questions to help you feel prepared and informed.
Planning & Communication
How should we plan our arrival and departure for the trek?
Once you register, our trek coordinator will guide you on how to plan your travel, including arrival and departure timelines, meeting points, and buffer recommendations.
Will there be a WhatsApp group for communication?
Yes. A WhatsApp group will be created for all confirmed trekkers before the trek. This will be the primary platform for sharing updates, coordinating logistics, and addressing any queries in the lead-up to the trek.
Is travel included in the trek cost?
Travel to and from the base location is generally not included unless specifically mentioned in the itinerary.
Fitness & Preparation
What level of fitness is required for this trek?
Fitness requirements vary depending on the trek category (easy, moderate, or difficult). We share a structured fitness plan to help you prepare in advance. If you are unsure about your readiness, our team is happy to guide you based on your current fitness level.
Can beginners join your treks?
Yes, we offer treks across different difficulty levels. Beginners are welcome on easy and select moderate treks, provided they prepare well and follow the recommended fitness plan.
How should I prepare for the trek?
We recommend following our structured fitness plan to build the necessary stamina and strength. Please refer to the Fitness Preparation section for detailed guidance.
Gear & Equipment
Will technical gear and camping equipment be provided?
Yes. All essential group gear and technical equipment required for the trek will be provided by us. This includes tents, sleeping bags, and, where required, equipment such as gaiters, microspikes, ropes, and helmets. Our gear is well-maintained and suited to the conditions of the trek.
What gear do I need to carry?
Please refer to our detailed Things to Carry section for a complete list of required gear and equipment.
Am I expected to carry my backpack? What if I can’t?
Trekkers are expected to carry their own backpacks. However, you may choose to offload your bag (up to a specified weight) on a mule at an additional cost. This must be requested at least 15 days prior to the trek.
What food should I carry?
All meals are provided during the trek. You may carry personal snacks such as dry fruits, energy bars, date rolls, or chocolates for additional energy.
On the Trek
Who will accompany us on the trek?
Each trek is led by an experienced and certified trek leader, supported by local guides, a cook, and porters. Together, they ensure safety, smooth operations, and a well-managed experience on the trail.
What is the group size on your treks?
We maintain small and manageable group sizes to ensure safety, better coordination, and a more immersive experience on the trail.
Will there be mobile network connectivity during the trek?
Most trekking routes have little to no network connectivity. Your trek coordinator will guide you on where you may get intermittent signal before or after the trek.
Will boys and girls have separate accommodation?
Yes, separate accommodation arrangements are made for male and female trekkers.
Is trekking safe for girls?
We have been organizing treks for over a decade and regularly host solo female trekkers. Our groups are well-managed, respectful, and inclusive, and we maintain a strong focus on safety and professionalism throughout the experience.
Stay & Comfort
What kind of accommodation can I expect?
Accommodation varies by trek — from hotels or homestays at base locations to well-managed campsites during the trek. We focus on maintaining clean, hygienic, and thoughtfully set up camps.
What will the sleeping arrangements on campsites be like?
Trekkers stay in tents on a sharing basis (typically 2–3 per tent), equipped with warm sleeping bags and inflatable pillows to ensure comfort at high altitudes.
Do tents have charging points?
No. There is no access to electricity at campsites, so we recommend carrying fully charged power banks.
Are there bathing facilities on campsites?
There are no formal bathing facilities at campsites. Trekkers may freshen up using water from nearby streams where feasible.
What about toilets on treks?
At camps where accommodation is in tea houses or homestays, proper toilets are available. These are usually western-style; in case of Indian-style toilets, we try to provide a toilet seat wherever possible.
At campsite locations, we set up dedicated toilet tents with dry pit toilets — a hygienic and eco-friendly solution. A dry pit toilet consists of a pit in the ground fitted with a toilet seat and a stable frame. After use, mud, sand, or coco peat is used to cover the waste, enabling natural decomposition and maintaining cleanliness. This system does not use water, ensuring that nearby water sources remain uncontaminated.
Toilet paper will be available, and we request mindful usage to avoid overloading the pit. Please avoid using wet wipes, as they are not biodegradable. If needed, only biodegradable wipes should be used.
Safety & Health
What kind of medical support is available on the trek?
We carry a comprehensive first aid kit on all our treks. Our trek leaders are certified in wilderness first response and are trained to handle medical situations in remote environments. We also carry essential safety equipment such as oxygen cylinders, oximeters, and stretchers to manage high-altitude and emergency scenarios.
What happens in case of bad weather or delays?
Weather in the mountains can be unpredictable. In such situations, our team may adjust the itinerary, hold at a campsite, or use buffer days to ensure safety. All decisions are taken by the trek leader based on on-ground conditions.
Will there be wild animals around the camp?
Wild animals generally avoid human presence and activity. Campsites are chosen carefully, and it is highly unlikely to encounter wildlife near camp.
Can I consume alcohol or smoke during the trek?
Alcohol consumption is strictly prohibited as it dehydrates the body and can be dangerous at altitude. Smoking is also not permitted at campsites.
Policies
What is the cancellation policy?
- 60 days before the trip: Full refund minus minimal processing charges
- 30–45 days before: 50% refund of trek fee
- Within 30 days: No refund
- If your spot is replaced in a full batch: Full refund minus operational charges (applicable for fixed departures)